The latest tips, insights and thought leadership from the brilliant minds that brought you Ouma.

Behind the scenes with Rachel

Updated: Dec 6, 2019

Ever wondered what our dog-loving, chocolate fiend, Rachel is really like? Well, wonder no more, as we share some answers to the questions you never thought we’d ask!

Firstly, introduce yourself and your role at Ouma..

My name's Rachel, I'm a Director of the business and I head up social experience at Ouma.

What is 'Social Experience'?

We created the title because that's exactly what we offer. We don't just manage social pages and create great content, we do so much more than that.

My role focuses on enhancing the entire social experience for brands. From developing strategies through to creating engaging content, customer and review management (on behalf of our brands) and overall brand perception.

How do you get results for your customers?

It completely depends on what results they want to achieve. Most of our brands want to make sales (I mean who doesn't?), so with those, we focus on educating their followers on the quality and accessibility of their product / service. Others want to change brand perceptions, launch new products, get more followers etc. so we create bespoke strategies for each of those to gain the results they want.

The fun stuff...

What’s your favourite chocolate bar?

It all depends on what I’m in the mood for! Hershey’s is delicious with melted marshmallows or used in s’mores, whereas Cadbury’s Dairy Milk is yummy dipped in hot milk (trust me on this, it’s sooo good!) and Galaxy is the perfect bar to chomp on when snuggled up on the sofa with a good book or film!

Which of your 5 senses is the strongest?

I’ve been told I have bat-like hearing.

What would be your perfect holiday destination?

The happiest place on earth, of course, Disneyland! I have loved travelling there ever since I was young. Being a 90’s kid brought up on Disney, it’s somewhere I love to be. You’ll often find me humming along to my favourite Disney songs while working away at my laptop!

What is your favourite candle scent?

I often change the scent of the candle I’m burning with the seasons, our home currently smells like pumpkin and spiced apple, but going into the Winter this will likely change to something like toffee, cinnamon and cherry!

Dogs or cats?

I love all animals, but my heart lies with my two dogs, Riley and Millie.

What toppings do you like on your pizza?

I’m the ham and pineapple weirdo.

Which one is your favourite, Harry Potter, Hunger Games or Twilight?

This is a tough one!!! I haven’t um’d and ah’d over any other question quite as much as this one! I think I have to go for Harry Potter if I must choose between the three after recently completing yet another Harry Potter movie marathon. Score!

There you have it, a little insight into the mind of Rachel, we trust you'll be best friends now :-).


Related products and services:

• Social Media Management

• Marketing Project Management

• Copywriting

• Social Media Copywriting

• Social Media Content

• Social Media Advertising

• Social Media Ad Management

• Social Media Support

• Marketing Consultancy

• Instagram Marketing

• Facebook Management

• Twitter Marketing

• LinkedIn Marketing

• Pinterest Management

• YouTube Management